Refund Policy
reference180.com wants our clients and customers to be completely satisfied with their purchases. If you are not satisfied with your order, please review our refund policy below.
Eligibility for Refunds
Digital Products: Due to the nature of digital products, all sales are final. We do not offer refunds on digital downloads or subscriptions once they have been accessed or downloaded.
Physical Products: If you purchased a physical product and are not satisfied, you may request a refund within 14 days of receiving your order. To be eligible for a refund, items must be unused and in their original packaging.
How to Request a Refund
To initiate a refund request, please follow these steps:
Contact Us: Send an email to support@reference180.com with your order number and the reason for your refund request.
Return Instructions: For physical products, we will provide you with return instructions and a return address.
Return the Item: If applicable, return the item to us within 5 days of receiving the return instructions. You are responsible for the shipping costs associated with returning the item.
Processing Refunds
Refund Timeline: Once we receive your returned item (if applicable), we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.
Partial Refunds: In certain situations (e.g., items that are not in their original condition, damaged, or missing parts), we may offer partial refunds at our discretion.
Changes to This Policy
We reserve the right to update this Refund Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy regularly.
Contact Information
If you have any questions about our Refund Policy or need assistance with your order, please reach out to us using the contact information below.